Docs/Sending creative
PNG, JPG, SVG or WebP?
Which image format to use for what, how to export it, and the settings that keep files sharp and small.
Updated September 2026
Four formats cover everything a campaign needs. Choosing the right one is mostly a question of what is in the image.
The decision table
| If the image is… | Use | Why |
|---|---|---|
| A photograph | JPG (or WebP where accepted) | Small files, no visible loss at quality 75–85 |
| A logo, icon or flat illustration | SVG | Infinitely sharp, tiny, editable — if the placement accepts it |
| A logo where SVG is not accepted (most email) | PNG | Sharp edges, transparency preserved |
| Text on a plain background | PNG | JPG smears the edges of type |
| Needs a transparent background | PNG or SVG | JPG has no transparency |
| Simple animation | GIF | The only widely accepted animated format in ads |
| A photograph with transparency | PNG-24 | Larger file, but the only option |
Format notes
JPG
The default for photography. Export at quality 75–85 — above that the file grows quickly with no visible gain; below 70, blocky artefacts appear in smooth areas like skies and skin. Save as progressive where the option exists; it loads in stages and feels faster. Never save a JPG, edit it and save it again: every save loses quality. Keep the original.
PNG
Lossless, so a PNG is always exactly what you exported. That makes it perfect for logos, screenshots and type, and wrong for photographs — a photographic PNG is often five to ten times the size of the JPG. PNG-8 (256 colours) is fine for flat graphics and much smaller; PNG-24 is needed for gradients and transparency over photographs.
SVG
A vector file that scales to any size without blurring. Ideal for logos on websites and in display creative. Two cautions: most email clients will not display it, so newsletters need PNG; and an SVG exported from a design tool can carry hidden layers and fonts — export with text converted to outlines and unused elements removed, or the file may render differently elsewhere.
WebP
Photographs at roughly 25–35% smaller than an equivalent JPG, with transparency support. Modern browsers all display it; email clients mostly do not. We use it for display placements where the publisher supports it and JPG everywhere else. If you supply JPG we will convert to WebP ourselves when useful.
GIF
Limited to 256 colours, so photographs look poor and files get large. Use it only for simple animated creative, and follow the animation rules.
Export settings that matter
| Setting | Use | Why |
|---|---|---|
| Colour profile | sRGB | Other profiles shift colours in browsers and email |
| Colour mode | RGB | CMYK is for print; it looks wrong on screen |
| Resolution | Pixel dimensions, not DPI | “300 DPI” means nothing on screen; only width × height matters |
| Retina / 2× | Export at 2× for anything on a phone | A 600 × 200 newsletter banner is exported at 1200 × 400 |
| Metadata | Strip it | Removes camera data and shrinks the file |
| Interlaced / progressive | On for JPG | Feels faster to load |
Getting under the weight limit
- Export at the exact size needed. Oversized images are the most common cause of heavy files.
- Use JPG for anything photographic.
- Lower JPG quality to 75, then compare — most people cannot see the difference from 90.
- Run the file through a compressor (Squoosh, ImageOptim, TinyPNG). Expect a further 20–60% reduction with no visible change.
- For PNG, reduce to 256 colours if the image is flat.
Sending logos
Send your logo in three forms and we will never need to ask again:
logo-primary.svg— vector, text outlined;logo-primary-transparent.png— at least 1200 px wide, transparent background;logo-primary-on-dark.png— a version that works on dark backgrounds, if one exists.
A logo lifted from a website is typically 150 px wide and unusable in print or at 2×. Ask whoever designed it for the original.